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Spare Parts Warranty

Superseding Warranty
Red Roo Group of Companies
Warranty Policy
effective January 1, 2013
Replaces all undated previous Warranties and all Warranties dated prior to December 31, 2012.


"For a time period shown below from date of purchase, pending owner registration, Red Roo Sales &
Service Company, P/L, herein referred to as "MANUFACTURER", will, at its option, repair or replace
for the original purchasers of new Red Roo equipment, free of charge, any part, or parts of the unit
(excluding Power Unit, warranty coverage provided by respective engine manufacturer), found upon
inspection and testing by a Factory Authorised Agent, or by the Factory at Keysborough, Victoria, to
be defective in material or workmanship or both under normal operating conditions; this is the
exclusive remedy. Al transportation charges on parts submitted to the MANUFACTURER for
replacement under this Warranty are the responsibility of the purchaser.


This Warranty shall not apply to any product that has been altered, modified, or operated in a manner
not approved or recommended by the MANUFACTURER. Warranty will be null and void in the
following circumstances: (1) repairs or attempted repairs have been performed by persons other than
agents authorised by the MANUFACTURER; (2) repairs are required because of normal wear; (3) the
unit has been subject to abuse or involved in an accident; (4) misuse is evident, such as that caused
by an application that unit is not intended to perform.


The MANUFACTURER reserves the right to modify, alter, or otherwise improve any product or part.


The purchaser is responsible for the performance of regular maintenance services as specified in the
operator manual applicable to the unit. Untimely and/or improper care and replacement of normal
maintenance items (eg.: filters, belts, drive chains, blades, knives, lubricants) may void Warranty. Use
of non genuine Red Roo parts may void Warranty.
THERE IS NO OTHER EXPRESS WARRANTY. IMPLIED WARRANTIES, INCLUDING THOSE OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO 14 DAYS
FROM PURCHASE, AND TO THE EXTENT PERMITTED BY LAW ANY AND ALL IMPLIED
WARRANTIES ARE EXCLUDED. LIABILITY FOR CONSEQUENTIAL DAMAGES UNDER ANY AND
ALL WARRANTIES ARE EXCLUDED TO THE EXTENT EXCLUSION IS PERMITTED BY LAW. RED
ROO GROUP OF COMPANIES DOES NOT AUTHORISE ANY PERSON OR ENTITY TO CREATE
FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH ITS PRODUCTS OR
SERVICES. Some states do not allow limitations on how long an implied warranty lasts, and some
states do not allow the exclusion of limitation of incidental or consequential damages, so the above
limitation exclusion may not apply to you. This warranty gives you specific legal rights and you may
also have other rights which vary from state to state."


Red Roo Sales & Service Company, P/L
J a m e s A. Kerr III
Managing Director
 

Warranty Period
All Equipment Consumer Use*
365 Days
Commercial Use*
90 Days


* For the purposes of this warranty policy, "consumer use" shall mean personal residential household
use by the original retail consumer. "Commercial use" shall mean all other uses, including use for
commercial, income producing or hire purposes. Once a unit has experienced commercial use, it shall
thereafter be considered as a commercial use unit for purposes of this warranty policy.
Proper registration of your Red Roo equipment is required to obtain warranty service. It is the
responsibility of the original purchaser to register equipment within 10 days of purchase.


USE ONLY GENUINE RED ROO PARTS

Welcome to Red Roo

Red Roo Sales and Service has been involved in the manufacturing and distribution of commercial environmental equipment for over forty years. From the Do it Yourself customer to the commercial contractor, Red Roo is committed to providing the best quality machine in the industry.

Extensive Range of products

Red Roo has a comprehensive range of equipment and we understand that product information is critical to your business to achieve its full potential and to maximise customer satisfaction. We provide a library of videos that are second to none in the industry.  Red Roo products are jointly manufactured in Australia and the United States of America. 

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